Nero Rebate - Velocity Fulfillment - www.status-now.com

Los Angeles, California 0 comments
Not resolved

Update by user Nov 08, 2012

I\'ve been pacified. Nero Customer Service arranged to have the rebate paid and gave me a copy of the latest version of Nero.

Update by user Oct 25, 2012

Today I talked to a Nero Inc.U.S.A.

customer service manager for a moment. I was quickly told that his department has nothing to do with fixing rebate issues and then told me he would hang up and then he did hang up.

Subsequently I call Nero customer service again let the phone hold the line with the speaker on, I was first in line listening to music for over an hour then the call was dropped at 16:50.I will call the folks at status-now tomorrow.

Original review posted by user Oct 24, 2012

I sent a Nero competitive rebate to Velocity Fulfillment, a.k.a. www.status-now.com that was not fulfilled. I actually had a competitive and non-competitive Nero rebate to process. The non-competitive rebate processed and I received a rebate check.

Before submitting the competitive rebate I called Velocity Fulfillment at 1-800-953-3098 and asked staff there about the adequacy of materials I was about to submit, including a particular competitive CD disc. I was told my materials were adequate.

I tracked the status of the rebate at www.status-now.com while I was away traveling for work. The on-line status for both rebates never did or has indicate a problem with either. When I returned from travel I found a postcard reporting my competitive rebate submission did not include proof of competitive product ownership, such as the CD disc I did include in the submission.

My difficulty with the rebate arises from my returning from travel to find the postcard after the rebates processing is closed. Subsequently Velocity Fulfillment and Nero tell me there is nothing that can be done about the unfulfilled competitive rebate. Velocity Fulfillment tells me Nero has closed the rebate and no corrections can be made. Nero Customer Service tells the rebate processor is responsible for the rebates.

Presently I am trying to learn from:

1) Velocity Fulfillment what the purpose of the rebate status report at their www.status-now.com website is if it does not reflect the rebates status such as that reported to me by their postcard.

2) Nero who decides the rebate processor is the last word for fixing rebate issues such as mine.

Review about: Nero.

You May Also Like

Backpage - Beautiful natural redhead for sensual massage!! (Incall only) - 25 (Pittsburgh outcall/incall south hills) Backpage "This ad is a SCAM & RIP-OFF ARTIST! See what happened to me below… "Let me make your day with a sensual massage you wont forget! Relax and unwind while..." Read more Crowdfund Social - Crowdfundsocial Crowdfund Social "I spoke with a man called Nick – no last name even on their website, just Nick! Nick took my money and told me that even though my campaign had..." Read more Presscenter Kickstarter Marketing - Presscenter.co Kickstarter PR service scam Presscenter Kickstarter Marketing "I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more The Miami SEO Company is a bad company be careful! The Miami Seo Company "I have been using their services for three months. After doing some research I contacted the owner Sergio to know how we could get started. I believed they were a..." Read more The Usa Nursery - A terrible company The Usa Nursery "I purchased some cherry trees from them back in April. It took them a long time to send me the trees. The trees looked like some dried up branches, and..." Read more Avasflowers - Rotten, moldy flowers Avasflowers "They are terrible. Service is bad, and they mislead. They are scammers. Delivery dates are not met, and flowers, when they finally arrive a day late, were rotten, moldy, and..." Read more Bluepearl Veterinary Partners Liesl Schmidt - Bluepearl Vets/NYC Veterinary Specialists/Liesl Schmidt vet/misdiagnosed, injured & killed my dog. Bluepearl Veterinary Partners Liesl Schmidt "BluePearl/NYC Veterinary Specialists, veterinarian Liesl Schmidt (former employee), is the cold, calculating monster that injured then killed my sweet dog with a deadly combination overdose of medications. BluePearl/NYC Veterinary Specialists..." Read more Nu Look Autobody repair in Norcross GA.  Awful work, Horrible attitudes! Nu Look Autobody "I had the Nu Look autobody repair the damaged rear-end of my mustang. The damage was about $2500.00. After weeks they told it was complete. I saw it and immediately..." Read more